You can take the following steps to reestablish a connection.
- If thermostat does not have power, please troubleshoot with “Fix a Blank Thermostat”
3. Try resetting your thermostat with the following steps:
- Remove the thermostat faceplate by pulling it off the wall.
- Wait 15 seconds.
- Return the thermostat faceplate to its seated position.
If the thermostat is still blank, contact support at the support number or email listed in the app under the settings.