Reconnect My Thermostat? - S100
You can take the following steps to reestablish a connection.
1. Check if your thermostat is receiving power - try to change the temperature up or down.
- If thermostat does not have power, please troubleshoot with “Fix a Blank Thermostat”
2. Verify that your router and home WiFi network are working and have an internet connection - try to view a webpage.
3. Try resetting your thermostat with the following steps:
- Remove the thermostat faceplate by pulling it off the wall.
- Wait 15 seconds.
- Return the thermostat faceplate to its seated position.
If the thermostat is still blank, contact support at the support number or email listed in the app under the settings.